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How We Onboard New Properties at Mayfair (Behind the Scenes)

How We Onboard New Properties at Mayfair (Behind the Scenes)

HOW WE ONBOARD NEW PROPERTIES AT MAYFAIR

Behind the Scenes of a Seamless Transition

At Mayfair Property Management, we’ve built a proven onboarding system designed specifically for real estate investors—especially those with growing portfolios. From day one, our focus is on maximizing ROI, preserving resident satisfaction, and setting your property up for long-term success.

Whether you're transitioning from a previous manager or bringing a newly acquired asset into your portfolio, here’s what you can expect from our process—transparent, efficient, and designed to scale.

STEP-BY-STEP: WHAT OUR ONBOARDING INCLUDES

STEPACTIONWHY IT MATTERS
1. Records & File TransferCollect leases, service contracts, ledgers, keys, and inspectionsProvides full clarity and smooth transition
2. Full Property WalkthroughSite onboarding checklist, condition documentation, photo archiveEstablishes a detailed baseline and identifies early risks
3. Resident IntroductionWelcome letters, system access instructions, contact infoEnsures tenants are informed and cooperative
4. Financial ReviewRent roll input, ledger audit, setup of reporting dashboardsAligns numbers with investment performance goals
5. Vendor ReviewEvaluate existing vendors or transition to ours; schedule preventive maintenanceImproves reliability and reduces future emergencies
6. Leasing Campaign (if needed)Create listings, run ads, schedule showingsHelps reduce vacancy time and attract qualified tenants
7. Performance MonitoringProvide monthly reports, performance tracking, and strategic reviewsKeeps you in control and aware of your property’s potential


YOUR FIRST 30 DAYS WITH MAYFAIR

WEEK 1:

  • Welcome call

  • File collection

  • Property walk with site onboarding checklist and photos

WEEK 2:

  • Tenant communications sent

  • Maintenance needs flagged

  • Owner portal access activated

WEEK 3:

  • Preventive maintenance scheduled

  • Leasing campaign prepped (if needed)

  • Vendor accounts reviewed

WEEK 4:

  • First monthly report delivered

  • Feedback collected

  • Optimization review scheduled

WHY OUR SYSTEM WORKS FOR INVESTORS

Our process is not just about getting your property “in the system.” It’s about making sure every part of your investment is understood, structured, and ready to generate strong returns.

WE FOCUS ON:

  • Protecting your asset from day one

  • Maintaining positive resident relationships

  • Avoiding service interruptions

  • Identifying immediate growth opportunities

  • Keeping you informed and in control

READY TO SCALE YOUR PORTFOLIO—WITHOUT THE HEADACHE?

Let us show you what it looks like when property onboarding is done right. Whether you're bringing us a 10-unit multifamily or a 150-unit portfolio, we’re ready to hit the ground running.

Contact our team for a consultation

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